Accessibility review of mobile apps

Lean back and let an expert do the work!

Person with a prosthetic arm holding and looking at a phone.

Who is it for?

There are of course many reasons to work with improved accessibility for users with disabilities! Accessibility is important in all digital interfaces used by humans. That’s why native apps are included in legal requirements for digital accessibility and inclusion. So if your product is covered by legal requirements for accessibility then this includes not only your website, but your apps too!

If you want to know how well your apps conform with accessibilty guidelines and if you comply with legislation like the EAA, ADA, Section 508 or other local regulation in other parts of the world, a native app accessibility review is for you!

How does it work?

When reviewing native mobile app accessibility, the Web Content Accessibility Guidelines (WCAG) are not always suitable, and instead other standards (like the EN301549 in the EU) are used. They have additional requirements relating to using software on mobile or other devices.

Our native accessibility reviews give you a prioritised and user-friendly report allowing you to prioritize and work with any existing accessibility issues efficiently, just like the Web accessibility review.

One difference is that code inspection is harder to provide, since it’s not always possible to inspect the source code of a native app.

Instead we focus more on using assistive technology to test the software, do design evaluations and check colour contrasts and other content.

We use built-in accessibility tools in common devices like iPhones and Android phones and tablets.

Our specially designed test processes make sure that you meet all requirements in the EN301549 standard. We explain any deviations in an easy-to-understand way, with screenshots, recommendations and code-examples where possible. Below is an example of how a report can look – with links leading to images, videos, legal requirements and articles for best practices.

Screenshot of demo accessibility report in a spreadsheet

We prioritize the findings for you based on how many users are effected by the issue, as well as how long we think it will take for you to correct it. This makes it easy for you to start fixing low hanging fruit now, and plan ahead for more time consuming improvements that need to be made.

The report is handed over during a calm and pedagogical meeting where we look at the most interesting findings, and you can ask us anything about the report or your next steps after the report. We love to help!

Prices

Native app review: ~€5900

(price depends on complexity of app)

Each product that has its own source code needs to be reviewed separately, since accessibility issues will likely be different. That means, if you have one mobile app for Android and one for iPhone, two reviews will be required. However, we may be able to reduce the price of the second review if they have similar design and features.

Android + iOS review: ~€9 900

(discount depends on similarity of apps)

Optional add-ons

Our reports are very pedagogical, and include screenshots and suggested solutions that help teams work with the issues after we are done with a review. However, there can still be questions about how to best solve some things in code and design. And discussions about what the laws really require, and what is more “nice to have” etc. Then it’s great to have an expert to guide you!

“Hour bank” – Specialist support

When ordering a review you can add an “Hour bank” from one of our specialists, to help guide your team during the months following the review. They can set up a shared Slack channel, book pair-programming sessions or consulting meetings, or just be available on email for tricky questions. If we have the availability in your area we can also come join you at the office a day per week or something!

Having an hour bank means your team is not left alone to handle the report findings – you have our expert available all the way to the end!

  • Large hour bank
    100+ hours
    €99/h
  • Medium hour bank
    40-100 hours
    €110/h
  • Small hour bank
    10-40 hours
    €120/h

Acceptance test

So you have gotten the report and handover meeting from us, and your team has fixed all the issues. At least they think they have! But are you sure?

Sometimes our clients want us to re-test the product when the team feels done, to make sure all issues have been remediated successfully, without inadvertedly introducing new bugs. This usually takes about 30% of the time of the original review. And yes – we usually find that some things are not completely done yet, and that some new issues have appeared.

Price is 30% of original review.

User tests

User testing and accessibility audits by experts complement each other very well. Especially if you both want to fulfill accessibility guidelines (which accessibility reviews are best at) and deliver a better user experience for all users (which user tests are best at).

We’re so keen on getting you to combine both an expert review and a user test that we’ll knock 20% off the price of the user tests when you combine your accessibility review order with user tests. Oh what a great deal! Go ahead and order before we change our minds 😉

Who’s the expert?

We’re confident you’ll love all our experts! The work will always be carried out or quality checked by an IAAP certified accessibility specialist. On top of that, all of our experts are super charming and awesome at their work! Let us know if you want to chat with them before deciding, and we’ll set it up.

Order an accessibility review

Tell us what you’d like to order by mailing hello@axesslab.com or call us at +46 101 99 41 17.

Other similar services

Web accessibility review

Hire an accessibility consultant

Training, workshops and talks on accessibility

User testing with people with disabilities

All our services

We work world wide, if you need help send us an email!
hello@axesslab.com